Overview
Coverage & Exclusions
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Service Network
Terms & Conditions
Interior Accidental Damage Liability Waiver

Stress Free Shield

Reimbursement for common occurrences

Reinforcing good experiences start to finish — ensuring minor accidental damage doesn't spoil an otherwise successful trip for guests and hosts alike.

$25per rental daycapped at $199/trip
$2,500max coverageper coverage duration
$250deductibleper occurrence

NOT AN INSURANCE PRODUCT · Not regulated by the CA Department of Insurance

How it works

The review-first process

Submit your estimate for review before paying. We review photos, damage notes, and repair estimates — then authorize. You pay the vendor only after approval.

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Review-first model: Do not pay the vendor before submitting your estimate for review. We must have the opportunity to review estimates, photos, and notes before authorizing reimbursement. We may provide you with a list of pre-screened mobile service technicians for faster, more effective resolution.

Shields Up!

Have a Stress Free Experience

as part of our damage waiver coverage program
Add the Stress Free Shield when you book your RV or trailer rental reservation.
We're here to help!

619.599.6882 · Mike@StressFreeGroup.com · StressFreeRVs.com

Coverage details

What's covered — and what's not

Items not expressly listed as covered are excluded. All claims are subject to estimate review and approval prior to reimbursement.

What IS covered
Accidental interior damage while vehicle is stationaryNot from negligence, misuse, or willful acts
Refrigerator or freezer handle breakage
Microwave turntable plate (glass plate only)Not the microwave unit itself
Interior sliding door off trackNot applicable to slide-out room doors
Toilet clog — standard clearingForeign-object blockage requiring pump-out excluded
Minor marks, scrapes, or scuffs — max 3 inches, one location per occurrence
Interior hardware: cabinet latches, magnetic catches, drawer pulls, hinges, handle screws
Window blind slats or pull cords — accidental breakage
Shower curtain rod or hooks — accidental breakage
Broken cup holders or small molded interior trim components
Fresh water hose and grommetNEW
Septic hose and adaptorNEW
Stabilizer jack hand-crankNEW
TV remote — missing or brokenNEWRemote only — not the TV or entertainment unit
Sink, shower, or tub faucet fixtures — accidental damageNEW
One courtesy mobile service callIf provided by host at host's sole discretion
Missing interior supply kit items (small bin items only)
Scratch & Scuff Limit: Marks up to 3 inches, one location per occurrence only.
What is NOT covered
Pet or animal damage of any kind
Tires, slide-outs, or awnings
Exterior body, paint, glass, or roof
Generator or mechanical systems
TV, audio, or entertainment system units
Keys, fobs, or lock hardware
Acts of nature or acts of God
Negligence, misuse, or rental agreement violations
Water damage from open vents or windows
Theft of any items
Damage while vehicle is in motion
Pre-existing or undisclosed damage
Foreign-object toilet blockage (pump-out required)
Festival or high-attendance event rentals
Claims submitted after the 5-day window
Sensor readings billable by host
Anything covered by another coverage program
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Festival & high-attendance event exclusion

The Standard Shield does not apply to any event with 500+ expected attendees within 25 miles of the vehicle. Named exclusions: Burning Man, Coachella, Stagecoach, King of the Hammers, EDC, and any event designated by Stress Free RVs at booking.

Planning an event trip? Ask about Premium Event Coverage — available separately.

Claims require estimate submission for review BEFORE vendor payment.  ·  Questions? Call 619.599.6882
Service network

Pre-Screened Service Technicians

When reviewing a Shield claim, we may recommend one of our pre-screened mobile service technicians to resolve the matter more efficiently and effectively. Our network is currently active in the following markets.

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Southern California
Active market

San Diego, Los Angeles, Oceanside, Temecula, Coachella Valley, and surrounding areas. One of the highest-volume RV rental markets in the country.

Mobile service dispatched to your location
Interior repairs, appliance service, plumbing, and general maintenance
Vetted and approved by Stress Free Group LLC
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Las Vegas, NV
Active market

Las Vegas metro, Henderson, and surrounding Nevada. Top-tier market with high demand from travelers accessing the Grand Canyon and Utah national parks.

Mobile service dispatched to your location
Interior repairs, appliance service, plumbing, and general maintenance
Vetted and approved by Stress Free Group LLC
Accepting vendor applications — submit a request below
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Network expanding. We are actively adding pre-screened technicians in new markets. If you are a qualified mobile RV service technician, submit a request below to be considered for our network.
Join the network

Become a Pre-Screened Vendor

Qualified mobile RV service technicians can apply to join the Stress Free Shield preferred provider network. Approved vendors receive referrals directly from Stress Free Group LLC when claims are filed in their service area.

Legal

Terms & Conditions

Stress Free Shield Interior Accidental Damage Liability Waiver — v2.0 · March 2026 · Stress Free Group LLC (dba Stress Free RVs)

NOT AN INSURANCE PRODUCT · This waiver is not regulated by the California Department of Insurance · Stress Free Group LLC is not a licensed insurance carrier